AI Project Consultant
Nov 4, 2024
Company Overview:
Vocal Apps (commercial name: Smartly.AI) specializes in AI solutions that enhance customer experience and streamline business processes. We work with top-tier clients to develop customized AI solutions that align with their strategic needs. As part of our growth, we are looking for an AI Project Consultant to support our clients throughout the implementation and adoption of our solutions.
Primary Responsibilities:
As an AI Project Consultant, you will play a key role in ensuring client success. You will guide clients through every phase of their projects, from selecting AI use cases to integration, training, and ongoing optimization of Smartly.AI solutions. Your main responsibilities will include:
Use Case Selection and Data Collection: Collaborate with clients to identify high-potential AI use cases and assist in gathering and preparing the data necessary to ensure relevance and effectiveness.
Client Support and Training: Train client users and teams on our tools to ensure smooth and sustained adoption of Smartly.AI solutions.
Solution Integration and Deployment: Participate in the integration of Smartly.AI solutions within the client’s existing systems, ensuring efficient implementation and high-quality deliverables.
Customer Success and Quality Monitoring: Provide ongoing post-deployment support, conducting evaluations and diagnostics to maintain solution quality over time.
Report Production and Recommendations: Assist clients in creating performance and analysis reports, offering recommendations to maximize the value of Smartly.AI solutions.
Needs Assessment and Continuous Improvement: Gather client feedback and identify enhancement needs to help shape our product roadmap.
Pre-Sales Support: Participate in meetings with prospective clients to understand their needs and contribute to tailored solution proposals.
Opportunities and Challenges:
This role offers the opportunity to work with enterprise clients on ambitious and intellectually stimulating projects, contributing to the development of innovative AI solutions.
Required Skills and Experience:
3 to 4 years of experience in consulting, integration, or project management within AI and data, ideally in a B2B context.
Strong project management and data analysis skills, particularly within AI applications.
Familiarity with Customer Success concepts and tools for quality and client satisfaction tracking.
Excellent verbal and written communication skills, active listening abilities, and the capacity to explain complex technical concepts to various audiences.
Higher education degree in engineering, data science, AI, or business with a specialization in data and AI.
Ability to collaborate with cross-functional teams and manage projects with both rigor and autonomy.
Ideal Profile:
You hold a degree in a technical or business field with a specialization in data and AI, and you have proven experience in guiding AI projects. You are client-focused, proactive, and possess a strong sense of listening, with the ability to propose tailored solutions to meet client needs.
Why Join Us?
Engage in large-scale projects with prestigious clients.
Contribute to innovative, strategic AI solutions.
Grow in a dynamic, intellectually stimulating environment that fosters learning and professional development.
If you are passionate about client support and AI innovation, join us to work on exciting projects and help drive AI adoption for our partners!