Privacy Policy for Bot Managers
5 min
Jan 1, 2023
Vocal Apps SA (operating as Smartly.ai) is committed to safeguarding the privacy of bot managers. This Privacy Policy explains how we handle the personal information of those managing bots on our platform.
Data Collection and Use
Data Collection: We collect personal information such as your name, email address, and professional details when you manage your bots on our platform. This may include administrative data required for account setup and maintenance.
Use of Data: This data is used to facilitate the management of your bots, provide tailored support, communicate important service updates, and enhance your management experience.
Data Retention
Personal information is retained only as long as necessary to effectively deliver our services to you, up to a maximum of 13 months, in compliance with GDPR requirements.
Data Security
We employ robust security measures to protect your data. All personal information is encrypted in transit using SSL and at rest in our databases using industry-standard encryption algorithms.
Information Sharing
We do not share your personal information with third parties except as necessary to provide the services (e.g., involving third-party service providers for hosting or maintenance) or when required by law.
Your Rights
You have the right to access, update, or delete your personal data. Additionally, you can request detailed information on how your data is used and shared. You may also opt-out of receiving non-essential communications by adjusting your user settings or contacting us directly.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our operational practices or legal obligations. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at hello@smartly.ai.